The other day, I saw what I consider the epitome of arrogance and greed.
I went to Cox Communications in person to pay my bill. It was on time, and it was convenient to stop in.
They charged me an additional $5 for coming in and paying on time.
I didn't have any money with me at the time, but they said it didn't matter, because they will add it to my next bill.
Gee, thanks!
Bruce Mackey
Stafford