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Store's closing an unpleasant surprise to some
North Carolina Furniture customers are worried about how they'll get their furniture after the business abruptly closed
Date published: 11/19/2009
BY CATHY JETT Jimmy Hale was expecting to arrange delivery of the living-room furniture he'd paid for when he called North Carolina Furniture in King George County on Nov. 12. Instead, a prerecorded voice informed him that the number he'd dialed was authorized to make outgoing calls only. "We drove out to the company, and there was a sign on the door that they had closed due to the economy," said Hale, who lives in King George. "The sign indicated that floor samples were available for sale, and people expecting deliveries would hear something about it later on." A week went by with no call, and he said he now fears that the two club chairs, sofa table, coffee table and end tables he purchased will be sold as "floor samples," and he'll never see his money again. Hale isn't alone. Five people have contacted the Better Business Bureau in the last 30 days to complain about not being able to reach North Carolina Furniture since it closed recently. Some have contacted the King George County Sheriff's Office and Nicole Thompson, the county's economic development director, as well. "At this point, we are taking all the reports that certainly come to our attention, and will look at those to determine if this is a criminal or civil matter, and will notify the people who have notified us," said Maj. Steve Dempsey. He said customers should contact the Sheriff's Office if they are trying to get their furniture, and Detective Monty Clift has been assigned to look into the matter. If this turns out to be a civil case, people will be referred to the consumer affairs division of the Attorney General's Office, Demp-sey said. The Sheriff's Office will handle it if it is a criminal case. Efforts by The Free Lance-Star to contact Jeff Trivett, who owns North Carolina Furniture, have failed, but Ralph Peregory at Exit Realty Expertise in King George said Trivett told him that he had closed the store and was selling the building because of "severe health problems." Trivett has listed the 16,000-square-foot store at 11475 Ridge Road with Peregory for $1.39 million.
Date published: 11/19/2009
re:Furniture?
(posted by
lexdystic
, Nov. 24, 2009 9:20 pm)
Hey 1neighbor, my order was also for solid oak furniture made in California. Send me a PM and let's compare notes.
Furniture?
(posted by
1neighbor
, Nov. 23, 2009 10:10 am)
We are one of the people who bought furniture from this company. I was looking for a specific solid oak piece that was made in California. This was the only store that had it. Now they have my money, but no furniture. Hopefully we see this man do a few days in jail.
Mr. Trivett, make it right!
(posted by
lexdystic
, Nov. 23, 2009 10:05 am)
I have dealt with NC Furniture Connection on several transactions through the years and found them to provide good quality and service at a fair price. That is why I went back recently and ordered more furtniture from them. Unfortunately, they closed and I am out a lot of money with no furniture to show for it. Mr. Trivett, please make good on your promise to notify those of us in my situation about what you are doing to provide "equitable return of our funds" as the note on your door states.
info
(posted by
darbyva
, Nov. 20, 2009 7:38 am)
Jaes - NC Furniture is the name of the company not a
description of where the furniture was made. A long long
time ago furniture was made in NC. Now it is made in China
and elsewhere. Just like most of the products you buy. Oh,
and remember - you get what you pay for. Before you call
someone a hillbilly you should make sure you are not one
yourself.
idea!
(posted by
Jaes
, Nov. 19, 2009 10:34 pm)
If youre going to buy cheaply made junk furniture from North Carolina, cut out the middle man and head to NC to buy it straight from the hillbillies that made it.
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