EDUCATION: I graduated from high school in Connecticut, where my education was focused on business, including courses like accounting, business math, economics, computers and office skills. Since 2002, I have maintained my status as a Certified QuickBooks ProAdvisor. In fact, I just passed my 2012 certification.

WHAT DID YOU WANT TO BE WHEN YOU GREW UP? Ever since I was a child, I always wanted to be a teacher.

HOW DID YOU END UP OWNING Y-OPA BOOKKEEPING SOLUTIONS? My mom was an accountant, so working with numbers seems to just be in my genes. Every job I had from my senior year of high school on, I always seemed to end up with doing bookkeeping, even if it did not start out that way. After a while, I really started to enjoy it. I worked for years in bookkeeping and accounting for various companies, and loved the work that I did. But once I had children, I found that I needed more flexibility so that I could take care of them and be there for them whenever they needed me. With encouragement and support from my husband, I started Y-OPA Bookkeeping Solutions.

WHAT IS THE BIGGEST DECISION YOU'RE WRESTLING WITH NOW? I struggle constantly with how to expand the company without compromising or jeopardizing the satisfaction of my current clients.

WHAT IS ONE THING YOU WOULD CHANGE ABOUT YOUR JOB? I wish that I did not have to be a "boss." I don't particularly like to tell people what to do, how to do it, and when to do it. But I've learned that it's just not an option. I have to provide guidelines, procedures and policies for my team if we are going to be successful. So I try hard to be a "boss" without being "bossy." In the back of my mind I remember every terrible boss that I've ever had, and why they were terrible. Then, I make every possible effort not to be that way.