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I would like to express my appreciation to Del. Mark Cole, R-Spotsylvania, for his assistance with commonwealth of Virginia bureaucracy. I had tried to get an agency to respond to questions and allow me to fix an administrative problem.
After being passed around aimlessly from one worker to another for more than three weeks, leaving multiple messages with no response, I contacted Del. Cole.
After explaining the problem to him and sending a follow-up email with details, Del. Cole had the appropriate Virginia official call me directly to clear up the issue. After three weeks of unnecessary stress and aggravation, with Del. Cole's assistance we cleared up the matter in two days.
Thank you, Del. Cole.